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Frequently Asked Questions

Hot Water Express

Get Answer from DMV's #1 Minority Owned Same Day Hot Water Installer

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General

Questions

Can you really install my water heater the same day?

Yes — guaranteed.

Hot Water Express specializes in same-day water heater installation. As long as you contact us before 12 PM, our certified technicians can often replace your unit that same afternoon.

We keep fully stocked inventory of 30–75 gallon gas and electric units, plus select tankless models, ready to go.

No Hot Water? Call (301) 336-4672 — we’ll have you back up and running today.

How do I get a quote?

Easy! Just send us three photos of your current water heater (front, top, and bottom) by text or email.

We’ll review your setup and provide a guaranteed quote by phone — no home visit needed.

📱 Text: (301) 336-4672

📧 Email: [email protected]

Do you service both tank and tankless systems?

Absolutely.

We install and repair both traditional tank water heaters and high-efficiency tankless systems from leading brands like Rheem, AO Smith, Bradford White, Navien, and Rinnai.

What areas do you service?

We proudly serve:

Prince George’s County, Montgomery County, Howard County, Anne Arundel County, Washington D.C., and Northern Virginia.

Major service cities include Largo, Bowie, Silver Spring, Columbia, Laurel, Annapolis, Fairfax, Alexandria, and Woodbridge.

Technical & Maintenance

Questions

How long does a water heater last?

Most standard tank water heaters last 8–12 years, depending on water quality, usage, and maintenance.

Tankless units can last 15–20 years when properly maintained.

Regular flushing and anode-rod inspections can extend your heater’s life significantly.

How do I know if my water heater needs to be replaced?

Watch for these signs:

⮞ Water taking longer to heat or turning cold quickly

⮞ Leaks around the base of the unit

⮞ Rust-colored water or metallic smell

⮞ Loud popping or banging noises

⮞ Age over 10 years

If you’re noticing two or more of these, it’s time to call Hot Water Express for an assessment.

Why does my hot water run out so fast?

It’s usually due to sediment buildup, a failing heating element, or an undersized unit.

We’ll help you choose the right capacity and efficiency level for your household.

How often should I flush my water heater?

Once per year is ideal. Flushing removes mineral buildup, improves heating efficiency, and helps prevent leaks.

We offer affordable annual maintenance plans to keep your system running strong year-round.

Installation & Cost

Questions

How much does it cost to install a new water heater?

We offer a variety of hot water solutions to fit your specific needs and budget. Our team will provide a clear, upfront quote tailored to your home and hot water requirements before any work begins, ensuring complete transparency and no surprises.