

Telephone triage request
Tell us what’s wrong. Talk with our team.
Answer the intake questions and share helpful photos. Then choose a telephone triage call so our team can discuss your issue and the next steps.
Your details go straight to our team — no spam, no resale.
- PHOTO 1
Full heater and connections
- PHOTO 2
Manufacturer and model label
- PHOTO 3
Gas exhaust vent, if applicable
Emergency? If you smell gas, see sparking or arcing, or have uncontrolled flooding, stop here. Leave the building if it is unsafe, call 911 or your utility, then call us at 240-540-5012.


